Western Heating & Cooling

Western Heating & Cooling serves Pleasanton residents as a local HVAC contractor with a 4.8-star rating drawn from 59 customer reviews. The company handles heating and cooling systems for residential properties throughout the Tri-Valley area, operating Monday through Friday from 8 AM to 5 PM. Reviewers consistently note the technician's thorough approach to diagnostics and maintenance, with multiple customers highlighting the team's ability to explain system findings in accessible language.

Website information was unavailable at the time of this review, limiting visibility into specific brand partnerships, certifications, or warranty programs the company may offer. The review data suggests the contractor participates in utility rebate programs, with one customer referencing a PG&E-sponsored furnace replacement project. This indicates the company works with regional energy efficiency initiatives that can reduce equipment costs for homeowners.

Several reviewers specifically name Jose as the technician who handled their service calls. One customer describes Jose arriving to diagnose an AC refrigerant leak that emerged after a furnace installation, confirming the leak but noting the company could not perform additional AC work. Multiple five-star reviews praise Jose's communication style, with customers noting he explained findings clearly and performed inspections efficiently. A reviewer recounts a separate furnace installation that required troubleshooting an air pressure switch issue, which Jose ultimately resolved despite initial communication delays from the office.