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Claim This BusinessAbout Pacific West Heating & AC Repair
Pacific West Heating & AC Repair operates from Rancho Cucamonga and serves the surrounding communities of Upland and the greater San Gabriel Valley region. The contractor maintains a perfect 5-star rating derived from verified customer reviews, demonstrating consistent service quality across all project types. Homeowners throughout the area can access emergency repair services with free quotes available for both new installations and system diagnostics.
What distinguishes this contractor is their commitment to same-day service responsiveness and their comprehensive approach to both residential and commercial HVAC needs. The business offers specialized heating repair for winter months alongside full AC installation and maintenance services, ensuring year-round climate control solutions. Their technician went above and beyond to resolve a dispute to the customer's satisfaction, demonstrating accountability beyond typical service expectations.
Customer reviews highlight specific technicians who delivered exceptional service during critical moments. Ezra Mendoza contacted Pacific West in July when his family's AC failed during extreme heat, and the response came within the hour with the problem resolved the very next day. Eric Widen, a property manager handling a rental unit, noted that the technician surpassed expectations by personally correcting a problem even after a minor disagreement arose, treating the situation as a personal responsibility rather than a transaction.
What Customers Say
All three reviewers awarded 5 stars, with both named customers specifically praising the technician's punctual response and professional demeanor. One reviewer emphasized the technician's willingness to go above and beyond, while another highlighted same-day arrival during a heat wave emergency.
Services
HVAC Installation
Complete heating and cooling system installations for new construction and replacement units in residential and commercial properties.
AC Repair
Diagnostic services and repairs for residential and commercial air conditioning systems, including unexpected breakdowns and system failures.
AC Maintenance
Preventive maintenance services including tune-ups, filter replacements, and system inspections to extend equipment lifespan.
Heating Services
Winter heating repair and installation services to ensure reliable home warmth during cold months.
Emergency Repairs
Urgent HVAC repair services for unexpected system failures, with available same-day or next-day response times.