Jensen Heating & Cooling

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About Jensen Heating & Cooling
Jensen Heating & Cooling operates as a 5-star rated HVAC contractor serving Rancho Palos Verdes with a perfect rating across 50 documented reviews. Founded by lifelong Peninsula resident Lisa Jensen, the company has grown from a single-vehicle operation into a team of 15 certified technicians holding EPA and NATE certifications. The business maintains 24/7 availability with a documented 60-minute emergency response commitment and has achieved over 90% first-visit resolution rates for residential and light commercial projects throughout the coastal California region.
What distinguishes this contractor is their documented commitment to transparent flat-rate pricing with a satisfaction guarantee backing every job. Their technicians arrive with OEM parts stocked in each service vehicle, enabling same-day repairs without follow-up appointments. The company specializes in high-efficiency system installations, custom ductwork design for coastal climate challenges, and indoor air quality solutions including HEPA filtration and UV germicidal lighting. Every service call follows a structured four-step process from initial contact through final performance verification.
Reviewers describe specific technician encounters that highlight their service approach. A reviewer named Matt was noted for examining every aspect of an electrical system while explaining each step during a summer cooling concern. Another review described technicians Brandon and Jerrick who cleaned drain lines, used protective coverings on flooring, and walked through the entire project with the homeowner. Technicians Zach and John were praised for presenting multiple repair and replacement options with fair pricing, allowing the homeowner to make informed decisions. A furnace tune-up review documented specialists who arrived on time, used shoe covers, and placed protective blankets in workspaces throughout the visit.
What Customers Say
All 50 reviews award 5 stars, with multiple reviewers specifically mentioning the 60-minute response time and same-day arrival during urgent calls. Technicians Zach and John, Matt, and Brandon/Zig are named across positive reviews for explaining repair options and using protective measures in homes.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Emergency HVAC Repair
24/7 hotline dispatches certified technicians within 60 minutes for urgent heating and cooling failures, with fully stocked vehicles for same-day resolution.
System Installation & Replacement
Professional installation of high-efficiency air conditioners, heat pumps, and furnaces with load calculations and equipment selection guidance.
Preventive Maintenance Plans
Seasonal tune-ups including filter changes, coil cleaning, and safety inspections to reduce breakdown risk and improve energy efficiency.
Indoor Air Quality Solutions
Customized HEPA filtration, UV germicidal lights, and dehumidifiers designed to remove allergens and excess humidity.
Custom Ductwork & Zoning
Optimized duct design and zoning systems to eliminate hot and cold spots while balancing airflow throughout the home.
Smart Thermostat Installation
Wi-Fi and programmable thermostat installation for automated comfort control and remote access via smartphone.