AC Transit Division 3

Transportation service
4.5(29 reviews)
2016 Macdonald Ave, Richmond, CA 94801
AC Transit Division 3

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About AC Transit Division 3

AC Transit Division 3 operates as a bus maintenance and dispatch facility in Richmond, California, serving the broader AC Transit network that connects communities across the East Bay. With a rating of 4.5 stars from 29 reviews, this division handles fleet operations for the public transit agency. The facility functions as a bus yard where operators prepare for routes serving Richmond, Berkeley, Oakland, and surrounding East Bay cities. As part of the larger AC Transit system, the division contributes to regional transportation infrastructure serving hundreds of thousands of daily commuters.

This transit facility distinguishes itself through its role in maintaining and deploying clean-air bus fleets. AC Transit has been progressively transitioning to zero-emission buses, with Division 3 participating in the agency's Sustainability and ZEB (Zero Emission Bus) initiatives. The facility supports the ACT RealTime system, providing passengers with real-time arrival information. The division also coordinates supplementary service to schools and offers the All Nighter Service for late-night travelers across the network.

Reviewers who visited Division 3 have shared varied experiences. Brenda Loucel described staff as "helpful, polite & informative," while Jorge Barboza noted the team was "helpful to my needs." Ronald Baskin called the location "nice and quiet," and kerry clark found it to be a "very cool place." One reviewer noted the division as relatively nicer compared to other AC Transit facilities, though acknowledged the general aging infrastructure of the transit system's buildings.

What Customers Say

6 of 8 reviewers give 4 or 5 stars, praising staff helpfulness and politeness. The 2-star review cites outdated facilities and internal staff conflicts as drawbacks. Positive reviewers highlight specific team members as informative and accommodating.

Services

Public Bus Transit

Standard local bus service connecting Richmond to Berkeley, Oakland, and East Bay destinations.

Transbay Service

Cross-bay transit connecting East Bay to San Francisco via the Bay Bridge.

All Nighter Service

Overnight bus service operating when BART has reduced or suspended operations.

School Supplementary Service

Dedicated routes serving students at local schools during academic terms.

Real-Time Bus Tracking

ACT RealTime system providing passengers with live arrival estimates via website and mobile access.

Transit Fare Processing

Accepts Clipper cards, passes, and various fare types including discounts for seniors and disabled riders.

Frequently Asked Questions






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