Estes Refrigeration, Inc.

Estes Refrigeration, Inc. operates from Richmond, California as a specialized refrigeration contractor serving the broader Bay Area. The company holds a 4.0-star rating across 10 customer reviews and maintains round-the-clock availability, staying open 24 hours every day including weekends and holidays. Their service portfolio centers on commercial and industrial refrigeration systems rather than typical residential heating and cooling, with particular emphasis on environmental rooms, custom refrigeration controls, and UL-listed control panels.

What distinguishes Estes Refrigeration is their commitment to next-generation cooling technology. The company actively promotes CO2 (R-744) as an environmentally responsible refrigerant alternative, highlighting its zero ozone depletion potential and global warming potential rating of 1. Their in-house capabilities include custom chiller manufacturing, engineering and installation of classified rooms, multi-temperature and humidity-controlled environments, dry rooms, and dehumidification systems. This positions them as a solution provider for businesses with specialized temperature and air quality requirements rather than standard comfort cooling.

Customer experiences reveal a company that excels at complex, planned projects. Reviewer Monica Shaw described a recent experience where technicians arrived early, thoroughly planned the work, and communicated transparently throughout a multi-visit project, transforming what she called a nightmare into a smooth process. The engineering department draws particular praise, with reviewer Dan Garcia noting their ability to solve both temperature and humidity challenges. However, not all encounters are flawless: reviewer Richard Travers documented a dispute over diagnostic charges for a problem he ultimately solved himself, highlighting that service quality can vary.