Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair serves Richmond and the surrounding East Bay communities with appliance repair services, earning 4.6 stars across 460 reviews. The location operates seven days a week from 4 AM to 8 PM, providing flexible scheduling for homeowners dealing with unexpected breakdowns. Customers can reach the Richmond branch directly at (510) 269-4572 for service inquiries and appointment scheduling.
The Sears brand brings decades of appliance expertise to the Richmond market, offering repair services backed by a national service network. This corporate backing provides customers with standardized service protocols and access to genuine OEM parts for major appliance brands. The service model combines corporate resources with local technician deployment.
Reviewers who left 5-star feedback consistently highlight specific technicians who delivered thorough, professional work. AmyBeth Tretakoff described a technician who clearly explained repair costs before proceeding and returned promptly once parts arrived to fix her refrigerator without leaving a mess. Angelica Espiritu credited Patrick with explaining next steps clearly and resolving her refrigerator issue during a follow-up visit after parts arrived within four days. Thomas Eastridge specifically named technician Alvin as wonderful, helpful, and informative during his service experience, though he noted the AI confirmation system sent the tech to the wrong address in his case.
What Customers Say
Of 5 sampled reviews, 3 are 5-star ratings where customers name technicians (Patrick, Alvin) who communicated clearly, arrived as scheduled, and completed repairs properly. The 2 negative reviews describe systemic issues: Theresa reports a technician took a ordered part and failed to return, while Nikia describes 13 scheduled appointments with 6 no-shows and inability to reach human support.
Working Hours
| Sunday | 4 AM–8 PM |
| Monday | 4 AM–8 PM |
| Tuesday | 4 AM–8 PM |
| Wednesday | 4 AM–8 PM |
| Thursday | 4 AM–8 PM |
| Friday | 4 AM–8 PM |
| SaturdayToday | 4 AM–8 PM |
Services
Refrigerator Repair
Diagnosis, parts ordering, and installation for refrigerator issues. Technicians return once OEM parts arrive to complete repairs.
Washer Repair
Washing machine diagnostics and repair. One reviewer noted parts were ordered but repair was not completed.
Dishwasher Repair
Standard dishwasher repair services for common issues and part replacement.
Dryer Repair
Clothes dryer repair including heating element and mechanical component service.
Oven and Range Repair
Kitchen appliance repair for cooking equipment including ovens and ranges.
Small Appliance Repair
Service for various home appliances beyond major kitchen and laundry units.