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Claim This BusinessAbout 11 11 Heating and Cooling
11 11 Heating and Cooling serves Riverside and surrounding Southern California communities with heating and cooling solutions backed by a 5.0-star rating across 26 verified client reviews. Technicians at this contractor arrive at job sites equipped to diagnose and resolve equipment issues on the first visit, whether the system is a aging central air conditioner or a recently installed mini split. Reviewers specifically note the team's ability to identify problems that previous contractors missed, suggesting strong diagnostic skills and equipment familiarity.
This contractor differentiates itself through responsive service and transparent pricing. Multiple reviewers describe Edgar, a technician frequently mentioned across reviews, as knowledgeable without being pushy about selling new equipment. A reviewer with a 20-year-old unit noted the team did not attempt to upsell a replacement, instead providing repairs that extended the system's life. The same reviewer subsequently replaced their unit through this contractor after experiencing the quality of work firsthand, which speaks to trust built through honest recommendations rather than aggressive sales tactics.
Customer scenarios from reviews reveal this contractor's approach to common homeowner situations. One reviewer described a summer breakdown where Edgar arrived quickly and restored comfort without inflated pricing. Another recounted how Edgar explained the root cause of their issue, showed them what needed repair, and returned the next day to complete the work cleanly. A third reviewer mentioned Edgar proactively reaches out for annual maintenance checks, suggesting ongoing relationship building rather than one-time service transactions.
What Customers Say
All 26 reviews award 5 stars, with seven of eight visible reviews naming Edgar by name and describing specific repair scenarios: mini split installation, same-day summer emergency response, and diagnostic correction of previous contractor work. Reviewers consistently cite transparency, no upselling, and proactive maintenance follow-up.
Services
AC Repair & Maintenance
Diagnostic services, refrigerant handling, and system tune-ups for residential cooling equipment including mini splits.
Heating Repair & Maintenance
Furnace troubleshooting, heating system diagnostics, and seasonal readiness checks for winter months.
System Replacement
Equipment replacement services when repairs are not feasible, with transparent recommendation process.
New Installation
New system installation for both replacement and new construction residential properties.
Emergency Service
Same-day response for heating and cooling system failures, including urgent summer and winter scenarios.