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Claim This Business20/20 Plumbing & Heating, Inc. holds California license #1001965 and operates from two Riverside locations at Orangewood Drive and 7th Street. Founded as an ESOP (Employee Stock Ownership Plan) company, the contractor has accumulated 328 reviews yielding a 2.2-star average rating. The business serves residential and commercial clients across Southern California, with project locations documented in Riverside, San Diego, and Las Vegas, Nevada. Their operational hours run Monday through Friday from 7 AM to 5 PM, with Saturday and Sunday closed.
What distinguishes 20/20 from conventional contractors is their in-house technological infrastructure. The company operates a technologically advanced system designing, manufacturing, and prefabricating materials internally, a capability that allows prompt, accurate bidding for clients. Their website emphasizes strategic business development, diversified capabilities across single-family, multi-family, assisted living, hospitality, and renovation projects. As an employee-owned enterprise, they position customer service and quality craftsmanship as core competencies driven by ownership mentality.
Customer reviews highlight specific technicians who resolved problems efficiently. Reviewer Armando R. praised Gene for professional, quick plumbing repairs, while Sherri Z. noted Teresa helped schedule appointments and plumbers arrived on the earlier side of scheduled windows. Georgina Alonso described manager Rudy expediting an AC compressor replacement for her Lennar home beyond the warranty period, securing a quote half the cost of competitors. RJ Forster credited Matt and Eddie for diagnosing and resolving a manufacturing valve defect promptly.
Among documented reviews, positive feedback frequently names specific technicians (Gene, Matt, Eddie, Rudy) and praises timely arrivals and fair pricing. Negative reviews (3 of 7 sampled) describe a workplace incident involving filmed confrontation on public property, with reviewers citing harassment and aggressive behavior. Positive reviews emphasize diagnostic skill and professional conduct, while critical reviews focus on the confrontation rather than service quality.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
New construction plumbing design and installation for single and multi-family homes, including complex multi-floor projects.
Residential heating and cooling system design and installation for new construction and replacement projects.
Full plumbing and HVAC services for hospitality, assisted living, rehabilitation, and commercial renovation projects.
Custom manufacturing and prefabrication of plumbing and HVAC materials conducted on-site at company facilities.
Prompt response to urgent plumbing issues including leaks, valve defects, and water damage scenarios.
HVAC compressor diagnostics and replacement services for residential systems, including warranty-expiration scenarios.