Empire Custom Cooling
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About Empire Custom Cooling
Empire Custom Cooling operates as a dedicated HVAC contractor serving the Riverside metropolitan area and surrounding Southern California communities. The company maintains a perfect 5.0-star rating derived from 26 verified customer reviews, reflecting consistent service delivery across residential installations and repairs. No founding timeline or license documentation appears in available business records.
Customer reviews document installations featuring Daikin heat pump systems alongside American-Standard equipment replacements, demonstrating the contractor's capability across multiple compressor and coil configurations. One reviewer notes the pricing quote remained accurate despite unexpected additional components, suggesting transparent estimation practices.
Technicians Travis, Ryan, and additional team members receive direct recognition in customer feedback for handling emergency replacement scenarios during extreme weather conditions. Reviewers describe same-day diagnostic response and coordinated installation scheduling within compressed timeframes, with one account noting equipment arrival aligned precisely with promised timelines.
What Customers Say
Every reviewer assigned a 5-star rating, with multiple customers specifically naming technician Travis for quality work and follow-up reliability. Five reviewers mention immediate or emergency service situations, and three customers reference honest pricing with no unexpected cost adjustments.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
New AC System Installation
Complete central air and heat pump system installation including condensers, coils, and associated components.
Equipment Replacement
Partial system replacement targeting condensers, coils, and related components in existing configurations.
AC Repair Services
Diagnostic assessment and repair services addressing cooling system malfunctions and component failures.
Heating System Service
Furnace maintenance and repair for backup heating functionality, particularly relevant for seasonal use.
Preventive Maintenance
Scheduled maintenance visits including drain line inspection and repair to prevent system failures.
Ductwork Installation
Professional ducting installation and modification to optimize airflow efficiency throughout residential properties.