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Claim This BusinessFirst Choice Plumbing Heating & Air Conditioning operates as a division of Family Plumbing, serving Riverside County with NATE-certified technicians who handle both plumbing and HVAC systems. The company holds proper licensing for residential work across the Inland Empire and has accumulated 23 verified customer reviews averaging 4.5 stars. Technicians maintain certifications in multiple disciplines, allowing the company to offer integrated solutions for homeowners dealing with overlapping plumbing and heating issues. Service areas include Riverside proper, as well as surrounding communities of Banning, Moreno Valley, Jurupa Valley, Woodcrest, and Edgemont.
The contractor distinguishes itself through several specific capabilities unusual for neighborhood operations. They maintain a same-day service guarantee for call-ins received before midday, which proves critical during Riverside County summer heat waves when AC failures spike. Their technicians install and service tankless water heater systems, representing a meaningful alternative to traditional tank units for homeowners seeking energy efficiency. The company provides free estimates on all new equipment installations, allowing price comparison before commitment. Their indoor air quality offerings include whole-house filtration upgrades that address the region's periodic air quality advisories.
Customer testimony reveals named technicians handling distinctive situations. reviewer Frauke Ramin described a same-evening phone consultation at 7 p.m. followed by next-morning installation of a complete new AC and furnace system by Ryan and Seth, addressing compressor failure discovered after hours. Another reviewer, Crystalline Barrios, credited technician Sam with arriving the morning after parts ordering to replace a smart gas valve, restoring heat during cold weather. These accounts illustrate the company's capacity for responsive turnaround on both routine maintenance and system-wide replacements.
Every reviewer assigned 5 stars, with 4 of 4 explicitly naming individual technicians who assisted them. Three reviewers specifically mention same-day or next-day service response, while two account for substantial system replacements costing over $8,000. No reviewer below 4 stars, and negative sentiment is absent from available testimonials.
Complete residential plumbing repairs including leak detection, drain cleaning, and pipe work.
Installation and repair of traditional and tankless water heater systems.
Air conditioning diagnostic services, component repair, and system tune-ups.
Installation of ductless mini-split heat pumps for zoned cooling and heating.
Heating system repair, replacement, and new equipment installation.
Whole-house water filtration and air quality improvement systems.
Scheduled service agreements for ongoing HVAC and plumbing system care.