First Choice Plumbing, Heating and Air Conditioning - Riverside

First Choice Plumbing, Heating and Air Conditioning operates as a division of Family Plumbing, serving Riverside County and the surrounding communities of Banning, Moreno Valley, and Jurupa Valley. The contractor maintains 24-hour availability across all seven days, offering same-day service for urgent calls. With a rating of 4.5 stars from 13 verified Google reviews, the business provides both plumbing and HVAC solutions including drain cleaning, water heater installation, leak detection, AC repair, and heating system maintenance.

This contractor distinguishes itself through NATE-certified technicians, a credential indicating demonstrated expertise in heating and cooling system diagnosis and repair. The business offers free estimates on new equipment installations, a practical consideration for homeowners evaluating replacement options. Their service portfolio extends into indoor air quality solutions, addressing ventilation and filtration concerns common in Southern California climates. The company operates as a division of Family Plumbing, maintaining operational continuity and shared resources across the parent organization.

Customer feedback highlights specific team members who have handled challenging situations. One reviewer described a technician named Steve reconnecting with a long-term customer during a recurring issue, taking time to assess the problem and explain necessary work. Another review mentions Jacob managing a slab leak repair, a particularly stressful plumbing emergency. However, a negative review cited communication failures when a technician left without contacting the homeowner, indicating inconsistent service execution. These contrasting experiences suggest service quality varies by individual technician and specific circumstance.