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About Ground Werks Plumbing and Rooter
Ground Werks Plumbing and Rooter maintains a perfect 5.0-star rating across 155 verified reviews in Riverside and surrounding Mountain communities. This locally owned operation serves Lake Arrowhead, Crestline, Fontana, Ontario, Rialto, Upland, and the nearby unincorporated areas, delivering both routine maintenance and round-the-clock emergency plumbing. The company operates under a tagline emphasizing direct, quality work without shortcuts, reflecting their approach to service delivery.
What distinguishes Ground Werks is their commitment to comprehensive plumbing solutions backed by specific certifications and equipment expertise. Their service catalog includes trenchless sewer repair and replacement, hydro jetting for stubborn drain blockages, and specialized water treatment systems targeting PFAS and PFOS contaminants. The company holds a 2026 Small Business of the Year honor from the Lake Arrowhead Chamber of Commerce, validating their standing among regional competitors.
Customers consistently highlight specific technicians in their reviews. Luis has handled complex repiping projects in older homes where previous contractors failed, and reviewers note his thorough clean-up practices. Cesar earned praise for methodical irrigation leak detection, walking homeowners through the entire diagnostic process. One reviewer described a sewer issue that multiple plumbers could not resolve, crediting the team's persistence and transparent communication throughout a complicated repair that stayed within the original estimate.
What Customers Say
All 155 reviews award 5 stars, with technicians Luis, Cesar, and Caesar appearing most frequently in customer feedback. Multiple reviewers mention same-day emergency response, and several note the team's willingness to tackle problems other contractors declined to accept.
Services
Emergency Plumbing
24/7 urgent repair service for leaks, pipe bursts, and gas smell investigations with same-day response across their service area.
Drain and Sewer Cleaning
Hydro jetting and mechanical snaking to clear stubborn blockages, including sewer mainlines and kitchen or bathroom drains.
Sewer Repair and Replacement
Traditional and trenchless sewer line repair, avoiding extensive excavation through established landscaping.
Water Heater Services
Repair, installation, and replacement of traditional tank-style and tankless water heater systems.
Whole House Repiping
Complete repiping of aging residential plumbing, including polybutylene replacement for older Mountain-area homes.
Gas Line Services
Professional gas line installation, leak detection, and repair for appliances, water heaters, and heating systems.
Water Treatment Systems
Whole-house filtration, reverse osmosis, UV filters, and specialized PFAS removal systems for residential water quality.
Leak Detection and Repair
Electronic leak location services for hidden pipe failures behind walls, under slabs, or in outdoor irrigation systems.