Heating & Cooling Supply

Air conditioning system supplier
4.2(20 reviews)
827 Palmyrita Ave # A, Riverside, CA 92507
Heating & Cooling Supply

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About Heating & Cooling Supply

Heating & Cooling Supply operates as a Gemaire distributor in Riverside, California, serving contractors across the inland empire with HVAC equipment and parts since establishing the Riverside branch. The location off Buchanan Street maintains standard commercial hours Monday through Friday from 7 AM to 4 PM, providing will-call and dockside pickup services for licensed contractors. With a 4.2-star rating compiled from 20 client reviews, the supplier has built a client base among both independent technicians and larger service companies working in Riverside, San Bernardino, and surrounding counties.

This distributor differentiates itself through exclusive contractor-only access to major equipment lines including Rheem residential and commercial systems, with specialized inventory management tools like GemStock for mobile ordering and real-time AHRI-matched system pricing. The Riverside branch offers indoor air quality products, commercial IAQ filters, and seasonal hurricane response kits, practical for contractors serving customers in storm-prone Southern California. Warranty processing operates entirely online with no part return required, streamlining claims for busy technicians.

Reviewers consistently mention associate Dylan at the new Buchanan Street location for his professionalism, product knowledge, and efficient service during parts procurement. One contractor noted being in-and-out within five minutes with needed components to restore a residential AC unit during a service call. Another customer highlighted manager-led team coordination that exceeded expectations on a parts order. Not all interactions were positive, one reviewer described a telephone encounter with staff member Jerry as dismissive regarding pricing differences between branches.

What Customers Say

3 of 6 cited reviewers gave 5-star ratings specifically praising staff professionalism and fast parts procurement, while 2 reviewers cited poor customer service during phone interactions as their primary complaint. Positive reviews name individual associates (Dylan) and commend knowledgeability; negative reviews focus on pricing disputes and attitude.

Working Hours

SundayClosed
Monday7 AM–4 PM
Tuesday7 AM–4 PM
Wednesday7 AM–4 PM
ThursdayToday7 AM–4 PM
Friday7 AM–4 PM
SaturdayClosed

Services

HVAC Equipment Distribution

Wholesale sales of Rheem residential and commercial heating and cooling systems to licensed contractors only.

Parts & Supplies Will-Call

Contractors can place orders online or via the GemStock mobile app and pick up parts at the Riverside location.

Dockside Pickup

Pre-ordered parts loaded directly onto trucks without waiting in line, check in via mobile for fast service.

Indoor Air Quality Products

Filters, IAQ equipment, and commercial IAQ solutions including select Renaissance products.

Hurricane Response Kits

Pre-packaged equipment bundles for contractors to quickly restore customer systems after storm damage.

Online Warranty Processing

Submit warranty claims digitally with no part return required, accessible from contractor dashboards.

Frequently Asked Questions