James mackay air conditioning refrigeration appliance service
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James Mackay Air Conditioning Refrigeration Appliance Service operates in Riverside, California, providing air conditioning repair services to homeowners across the region. The business holds a 3.4-star rating based on 5 customer reviews, offering both residential AC repair and appliance maintenance. While the company does not maintain a website, prospective clients can reach the team directly at (760) 867-5791 to discuss their cooling and appliance needs.
Without a website or formal business profile to reference, the specific brands, certifications, or specialty services this contractor offers remain unclear from publicly available information. The review data does suggest the business handles appliance repair beyond traditional HVAC work, including washing machine service calls that reviewers described as same-day fixes.
Customer experiences vary significantly. Marlene Escobar praised the technician for arriving on time and completing a washer repair the same day, calling the service reliable. Steven Bosse reported a washing machine repair from five years ago that continues functioning well. However, other reviewers expressed serious concerns about pricing, work effectiveness, and professional conduct, with one reviewer noting they felt scammed after a $2,400 charge for what they described as ineffective AC cleaning.
What Customers Say
Three of five reviewers gave 5-star ratings, praising same-day service and repair quality, while two reviewers gave 1-star ratings citing pricing disputes and communication concerns. Positive reviews mention on-time arrival and lasting repairs, while negative reviews focus on cost and effectiveness.
Services
AC Repair
Diagnose and repair air conditioning systems not cooling properly or failing to operate.
AC Cleaning
Clean AC components including radiators and internal units per customer agreement.
Appliance Repair
Repair household appliances including washing machines that leak or malfunction.
Emergency Service
Same-day service calls for urgent repair needs, based on reviewer mentions.
Maintenance Tune-ups
Routine maintenance to maintain system performance and extend equipment life.