Kaplan Heating & Air

Kaplan Heating & Air operates as 911 Heating and Air, serving Riverside and the surrounding Southern California communities with around-the-clock availability. The company holds California contractor license #756226 and has been in business for over 15 years, with heating expertise spanning 25 years. The business maintains an exceptional 4.9-star rating across 27 client reviews, with technicians frequently named for their responsive same-day service and transparent pricing. They specialize in all types of air conditioning units, from older and obsolete models to newer systems, and service the Inland Empire region including Riverside and nearby cities.

What distinguishes Kaplan Heating & Air is their commitment to repair over replacement whenever feasible, a philosophy that saves homeowners significant money. They work with all major brands including Trane, Carrier, Goodman, Lennox, Bryan, and Rudd, demonstrating broad technical familiarity across equipment generations. The company uses USA-manufactured parts exclusively when replacements are necessary, and they provide written estimates before any work begins so customers know exactly what to expect. Their service vehicles arrive equipped with professional tools, and technicians take care to protect homeowners' flooring during visits.

Several reviewers highlight specific scenarios that demonstrate the company's capabilities. Michael Howard describes how Joe arrived at 8 a.m. on a Saturday during a 110-degree heat wave, diagnosed his AC issue within 20 minutes, and completed the repair in another 15 minutes at very reasonable pricing. Reviewer d.s. Smitty recounts how Joe successfully repaired a 1967 Goettl air conditioning unit that other contractors refused to touch, arriving within an hour of the morning call. Mark Anthony mentions Joe fixed his 20-year-old system and improved heating in a room that had never been warm during his years of homeownership.