Lennox Stores (Parts Plus)

Lennox Stores Parts Plus operates as a Lennox dealer location in Riverside, California, serving homeowners and contractors across the Inland Empire. The store holds a 3.8-star rating compiled from 26 customer reviews, with a physical location at 2121 Cajon Blvd in Riverside and phone contact at (951) 241-8966. Business hours run Monday through Friday from 7:30 AM to 4:30 PM, with Saturday and Sunday closed. The Riverside store functions as both a retail parts supplier and a resource for warranty inquiries, supporting the surrounding communities of Corona, Moreno Valley, and the greater Riverside County region.

This Lennox location distinguishes itself through direct manufacturer partnership, offering genuine Lennox replacement parts and warranty support that independent repair shops cannot match. The Parts Plus model provides contractor-only distribution access for certain components, meaning homeowners often require professional installation for specialized heating equipment. The store also assists with rebate processing for Lennox equipment purchases, helping customers navigate manufacturer incentives that can offset initial unit costs.

Customer reviews name several technicians who have provided notable service at this location. Anthony and Charlotte receive multiple mentions for parts retrieval, warranty assistance, and general helpfulness, reviewers describe them as quick, knowledgeable, and willing to answer questions about coverage. Richard, the previous manager, is credited with resolving account issues and retaining customers when problems arose. One reviewer recounts Eric providing same-morning assistance for an urgent inquiry. However, recent reviews note a management transition, with the new manager receiving criticism for attitude issues that some long-time customers attribute to a change in store culture.