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Claim This BusinessAbout McRae Heating & Air
McRae Heating & Air serves Riverside, California with a 5-star rating drawn from 32 client reviews. The contractor handles residential heating and cooling needs throughout the Inland Empire, delivering service calls that reviewers describe as professional, punctual, and thorough. Homeowners who have called this company report receiving clear explanations of problems and options, with work completed efficiently and cleanup performed before the team departs.
This contractor differentiates through diagnostic accuracy and pricing transparency. Multiple reviewers note that McRae Heating & Air provided quotes significantly lower than competing companies, with one client reporting the team identified an unnecessary repair that another HVAC company had diagnosed. The technician takes time to explain findings and adjust approaches based on what the system actually requires, avoiding upselling of unwarranted parts or labor. Reviews also highlight flexibility with household logistics, including working around pets and accommodating tight schedules.
Customers share specific scenarios that illustrate the company's approach. One reviewer described Jordan arriving same-day during a heat wave to replace a failed condenser, completing the installation within hours and removing the old unit. Another homeowner reported that during a new system installation, the technician discovered a defective fan motor from the factory, sourced a replacement part personally, and kept the household from suffering through warm conditions. A third client noted the team provided a second opinion that corrected an inaccurate diagnosis and saved an unnecessary expense.
What Customers Say
Three of four detailed reviews specifically name Jordan as the technician, praising his diagnostic skill, same-day availability, and honest assessments. All reviewers awarded 5 stars, with recurring themes of pricing transparency and problem-solving beyond the initial complaint.
Services
AC Repair & Diagnostics
Troubleshooting cooling system failures, identifying root causes, and providing accurate repair recommendations.
AC Replacement & Installation
Installing new heating and cooling systems, including equipment selection and proper setup.
Heating System Service
Repair and maintenance of home heating equipment to ensure reliable operation during cooler months.
System Tune-Ups
Preventive maintenance visits that keep HVAC systems operating efficiently and extend equipment lifespan.
Condenser Replacement
Removing failed outdoor condenser units and installing new equipment with proper cleanup and disposal.
Indoor Air Quality Assessment
Evaluating home environments for air quality concerns and recommending appropriate solutions.