Metric Heating and Air

Metric Heating and Air operates as an owner-proprietor HVAC contractor based in Riverside, California, and has accumulated a flawless 5-star average across 7 verified client reviews. The business traces its roots to owner John Stoyas, who launched his service operation in 2000 and has since expanded to serve both commercial portfolios and residential customers throughout the Inland Empire, including properties in Corona and Moreno Valley. As a licensed contractor with a decades-long track record, Stoyas maintains direct involvement on every service call, whether handling routine maintenance on a rental property or emergency diagnostics at a commercial facility. His model centers on direct owner accessibility rather than dispatching junior technicians, meaning customers interact with the decision-maker from initial phone contact through final system verification.

What distinguishes Metric Heating and Air from neighboring contractors stems from its owner-operated structure and commitment to long-term client retention rather than volume-based growth. Reviews specifically cite fair and honest pricing as a recurring theme, with John Stoyas providing detailed quotes before work begins and explaining diagnostic findings in plain language. The contractor handles a broad service scope spanning residential air conditioning repair, water heater installation, commercial refrigeration maintenance, and emergency response for both property types. Several reviewers note that Stoyas has managed complex multi-unit commercial projects involving six or more large-scale AC systems, indicating experience with equipment typically beyond standard residential contractors. The emphasis on workmanship accountability means the same person who provides a quote also executes and guarantees the repair.

Customers frequently reference specific situations that illustrate Stoyas availability and problem-solving ability under pressure. When James Segal experienced a complete air conditioning failure during extreme heat, Stoyas responded personally and immediately, completed the diagnosis on-site, delivered a transparent fair quote, and finished the entire repair that same visit. Another reviewer recounted referring Stoyas to a pregnant tenant who had lost air conditioning in a rental property; Stoyas arrived the same day without hesitation. John Boudouvas noted that Stoyas traveled to his Airbnb condo after business hours to resolve a malfunctioning thermostat, demonstrating willingness to accommodate urgent residential situations outside standard operating windows. These scenarios underscore the practical reality of calling a sole proprietor rather than navigating a corporate dispatch system.