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About Mike Segrist Air Conditioning & Heating
Mike Segrist Air Conditioning & Heating has served Riverside, California as an air conditioning contractor for an unspecified duration, earning a 4.4-star average across 14 customer reviews. The business focuses on residential and possibly commercial AC installation, repair, and maintenance services within the Riverside metro area. While specific licensing details and founding year are not publicly documented, the company operates as a local HVAC contractor serving the Inland Empire community.
This contractor distinguishes itself through transparent pricing and customer education. Reviewers note that service technicians take time to explain different AC unit options and walk customers through the differences before making a selection. A general contractor who works with multiple HVAC companies specifically praised the team for not upselling unnecessary services and for maintaining fair pricing compared to competitors. The approach appears centered on providing options rather than pushing the most expensive solution.
Customer experiences reveal mixed but informative service scenarios. One reviewer described a positive installation experience where the team arrived promptly, presented multiple options, and made the selection process straightforward. Another reviewer recounted challenges with scheduling callbacks and communication delays when attempting to book maintenance through the office staff. These accounts suggest the technical execution may be stronger than administrative processes, though the business maintains a solid overall rating from its customer base.
What Customers Say
Two of four detailed reviews award 5 stars for fair pricing and professional installations, while two award 1 star citing billing disputes and communication failures. Positive feedback emphasizes no-pressure consultations and diagnostic skill; negative feedback focuses on return visit requirements and scheduling callback issues.
Services
AC Installation
New air conditioning system installation with multiple unit options and professional guidance on selection.
AC Repair
Diagnostic and repair services for malfunctioning cooling systems, including capacitor, compressor, and refrigerant issues.
Heating Repair
Heating system repairs for furnaces and heat pumps during cooler months.
Annual Maintenance
Preventive maintenance tune-ups to keep HVAC systems running efficiently and prevent breakdowns.
Thermostat Diagnostics
Assessment of thermostat functionality to determine if temperature control issues stem from the thermostat rather than equipment.
System Consultations
In-home assessments to recommend appropriate system sizes and efficiency levels for residential properties.