Morante's Hvac - Appliances

Morante's Hvac - Appliances operates as an HVAC and appliance repair contractor serving Riverside, California and surrounding communities. The business maintains a 2.8-star average rating drawn from nine customer reviews, reflecting a service model that generates strong loyalty among certain clientele while also drawing criticism from others. Multiple reviewers have described the owner as responsive and communicative, with several customers noting the technician Jesus by name for his willingness to explain repair processes and answer questions thoroughly.

Customer feedback reveals a service approach centered on transparency and customer education. One reviewer described receiving detailed explanations of the entire service process, while another highlighted same-day arrival during an urgent situation. The negative reviews center on unresolved appliance issues, with customers reporting that repairs did not resolve their problems and that follow-up communication proved difficult. These conflicting experiences indicate a business where service outcomes vary significantly depending on the specific repair scenario.

Four of nine reviewers awarded five stars, citing experiences with the named technician Jesus and describing professionalism, politeness, and problem resolution. One returning customer noted this was their second time using the company and praised the trustworthiness of the service provided. However, four one-star reviews describe situations where appliances remained unrepaired after service visits and follow-up calls went unanswered. The disparity in customer outcomes suggests homeowners should request detailed written diagnostics before authorizing major repairs.