Novell Custom Heating & Air Conditioning Co.

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Claim This BusinessAbout Novell Custom Heating & Air Conditioning Co.
Novell Custom Heating & Air Conditioning Co. serves Riverside, California with a 4.9-star rating drawn from 33 customer reviews. This contractor handles residential heating and cooling needs, with reviewers consistently mentioning Sean as the primary technician they work with. Multiple customers note relationships spanning more than a decade, describing both installation and ongoing maintenance for their home systems.
What distinguishes this contractor emerges through customer accounts of long-term system care. Reviewers mention Trane system installations with attention to ductwork updates and airflow specifications. Several customers specifically praise fair pricing and the technician's willingness to provide detailed explanations of completed work. The consistency of positive feedback across multiple years suggests established service protocols.
Customers describe specific scenarios that highlight responsiveness. One reviewer notes same-day arrival during a heat wave, while another mentions the technician answered questions even outside standard hours. Sean provided thorough breakdowns of completed work, with reviewers across multiple mentions appreciating the detailed reports and transparent communication about what repairs involved.
What Customers Say
All eight sampled reviews award 5 stars, with six specifically naming Sean as their technician. Customers highlight same-day arrival during extreme heat, fair pricing, and detailed work explanations. Long-term relationships dominate, with multiple reviewers noting 10 to 20 years of continued service.
Services
AC Repair & Maintenance
Diagnoses cooling failures, performs tune-ups, and keeps systems running through Riverside summers.
Heating Repair & Maintenance
Fixes heating failures and maintains furnace efficiency for winter comfort.
New AC & Heating Installation
Installs complete heating and cooling systems, with reviewer mentioning Trane equipment and ductwork upgrades.
Ductwork Evaluation & Modification
Assesses ducting and makes updates to ensure proper airflow throughout the home.
Emergency Service
Responds quickly when systems fail, with reviewers noting same-day arrival during heat waves.
System Maintenance Agreements
Offers ongoing service contracts to keep systems running flawlessly for years.