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About Riddle Heating & Air Inc
Riddle Heating & Air Inc operates in Riverside as an air conditioning contractor holding a 4.7-star average from 25 client reviews. The business focuses on residential cooling and heating system repair and maintenance, serving homeowners throughout the Riverside community who need reliable HVAC support.
Customer reviews highlight a technician named Shawn who approaches each job with thorough diagnostics rather than immediately recommending system replacement. Multiple reviewers note he explained repair options with clear pros and cons, avoided high-pressure sales tactics, and priced his work competitively against larger competitors. His service philosophy centers on identifying the most cost-effective solution for the homeowner rather than maximizing revenue per call.
Reviewers describe specific scenarios where Shawn delivered exceptional service. One homeowner recounted how Shawn performed a comprehensive AC tune-up including blower dirt inspection and condenser coil cleaning with proper solution rather than a quick hose spray. Another client described how Shawn returned the next day during extreme heat, rushed to source parts before closing, and completed the repair same-day so she would not suffer without cooling. These accounts reflect a commitment to transparent service and timely response that reviewers consistently praise.
What Customers Say
All five reviewers awarded 5 stars and specifically mention Shawn by name, describing him as knowledgeable, honest, and fair. Three reviews contrast his approach with larger companies that attempted to sell unnecessary system replacements, while one client praised his proper AC service including blower and condenser coil cleaning that other technicians had skipped.
Services
AC Repair
Diagnosis and repair of cooling system malfunctions including refrigerant issues, compressor problems, and electrical failures.
AC Maintenance & Tune-Up
Blower cleaning, condenser coil cleaning with solution, and comprehensive system inspection for optimal performance.
Heater Repair
Heating system diagnosis and repair including sensor replacement and component troubleshooting.
System Diagnostics
Thorough evaluation of HVAC systems to identify root causes with clear explanation of findings.
Parts Replacement
Sourcing and installing replacement components including sensors, motors, and electrical parts.