Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout True North Heating & Air of Palm Springs
True North Heating & Air of Palm Springs operates as an HVAC contractor serving Riverside, California, and maintains a 3.7-star rating drawn from three customer reviews. The business handles air conditioning service, repairs, and new installations for residential and commercial clients throughout the region. Dmitriy Zagorodnyuk and Daria Karamseili both awarded five-star ratings, with Zagorodnyuk specifically noting the company manages mini-split systems, heat pumps, and new construction projects in addition to standard AC work.
The contractor distinguishes itself through specialized offerings that extend beyond typical residential climate control. Reviews confirm experience with wine cellar cooling systems, a niche requiring precise temperature and humidity regulation. Daria Karamseili highlighted the team demonstrates problem-solving approach and delivers completed work on the first attempt, avoiding repeat service calls that frustrate homeowners. Both positive reviewers emphasized clear communication and reliability in arrival timing, a critical factor in Palm Springs where cooling system failures during extreme heat demand immediate response.
Customer experiences reveal specific service scenarios that illustrate the contractor's approach. Gregory Jacobs described a late evening situation involving Viktor, noting the technician arrived around 8:15pm to address an AC issue. In contrast, Dmitriy Zagorodnyuk described receiving same-day service during a heat wave, with the team arriving when promised. Daria Karamseili noted her installation required coordination across multiple visits, with the crew maintaining communication throughout the project.
What Customers Say
Two of three reviewers awarded five stars, citing reliable arrival timing, clear communication, and quality installations. The single one-star review described service delays and a late-evening visit to address the issue. Positive reviews specifically mentioned problem-solving approach and finished work on the first attempt.
Services
AC Repair & Maintenance
Diagnoses and repairs cooling system failures, performs tune-ups to maintain system efficiency.
AC Installation
Installs new air conditioning systems including standard split systems and heat pumps.
Mini-Split Systems
Installs ductless mini-split systems for zoned cooling in homes or additions without existing ductwork.
Heat Pump Services
Installs and services heat pump systems providing both heating and cooling from a single unit.
New Construction HVAC
Designs and installs complete HVAC systems for new residential and commercial construction.
Wine Cellar Cooling
Installs specialized cooling systems maintaining precise temperature and humidity for wine storage.