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Claim This BusinessAbout Water Heater S.O.S.
Water Heater S.O.S. holds a 4.9-star rating across 536 homeowner reviews in Riverside and the broader Inland Empire, including San Bernardino, Redlands, Moreno Valley, Corona, Rancho Cucamonga, Ontario, and Fontana. The company operates under California license CA LIC# 1140776, offering both traditional tank-style water heaters in gas and electric models alongside modern tankless units. Same-day installation and repair services are available, with technicians arriving in fully stocked vans capable of completing most jobs during the initial visit.
What distinguishes Water Heater S.O.S. from neighboring contractors is their commitment to upfront pricing and a labor warranty that averages twice as long as competing companies in the region. Their fully stocked service vehicles mean fewer return trips and faster resolution for homeowners facing water heater failures or plumbing emergencies. The 24/7 emergency availability ensures that residents experiencing sudden leaks or complete water heater failures can reach a licensed technician outside standard business hours.
Customer reviews highlight specific technicians who have gone beyond expected service levels. Jason Simpson earned praise for thoroughly diagnosing a complex issue beyond initial expectations, while Josh consistently arrives the same day for replacements and repairs. Reviewers note Juan's follow-through in ensuring a customer had hot water overnight despite a challenging late-hour tankless installation, and Shon's patience in explaining equipment options without upselling unnecessary services. Collin Holmes described Ivan and Arturo as exceeding expectations in cleanup and system programming for a water softener setup.
What Customers Say
Five-star reviews consistently praise specific technicians, with Jason Simpson, Josh, Shon, and Juan each mentioned multiple times for professionalism and problem-solving. Reviewers frequently note same-day service availability and upfront pricing as key differentiators from competitor experiences.
Services
Water Heater Repair & Replacement
Traditional tank-style water heater repair and same-day replacement using gas or electric models.
Tankless Water Heater Installation
Endless hot water units installed with proper venting and configuration for existing home systems.
Drain Cleaning
Fast, effective clearing of clogs and prevention of backup issues.
Hydro-Jetting
High-pressure pipe cleaning for deep, long-lasting results and eco-friendly descaling.
Leak Detection
Advanced methods to locate hidden leaks and prevent water damage and waste.
Water Softener Installation
Installation configured to work with existing water conditioning systems.
24/7 Emergency Service
Round-the-clock availability for urgent water heater and plumbing failures.