Rooter Hero Plumbing & Air
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About Rooter Hero Plumbing & Air
Rooter Hero Plumbing & Air of Roseville has operated continuously since the 1930s, delivering plumbing and drain services across Northern California neighborhoods including Roseville, Sacramento, and surrounding Placer County communities. The company maintains round-the-clock availability including weekends and holidays, responding to emergency calls with stated one-hour arrival windows. Consumer reviews reflect a 4.8-star average across 564 verified ratings, with customers frequently mentioning prompt response times and professional technician conduct.
The company distinguishes itself through annual Hero Club membership plans offering priority scheduling and reduced service rates for residential subscribers. All field technicians undergo background screening before entering client homes, a policy explicitly mentioned in company communications. Beyond standard drain cleaning, technicians handle sewer line repairs, water heater replacements, and pipe rerouting projects requiring drywall access. The Roseville location advertises same-day service windows for clog removal and leak isolation.
What Customers Say
Positive reviews consistently cite named technicians Jacob and Lee, highlighting same-day shower drain cleaning and thorough diagnostic explanations. Three negative reviews reference billing disputes and warranty complications, with customers noting difficulties obtaining written reports after partial service. Among eight publicly visible reviews, five-star ratings outnumber one-star ratings by a 3:2 margin, with praise concentrating on technician professionalism and criticism focusing on pricing transparency.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Emergency Plumbing Repair
24/7 availability with one-hour arrival window for leaks, clogs, and fixture failures requiring immediate attention.
Drain & Sewer Cleaning
Camera inspection, hydro jetting, and snaking services for kitchen drains, shower lines, and main sewer branches.
Water Heater Service
Installation and repair of traditional tank water heaters, including expansion tank replacement and pilot light ignition.
Pipe Repair & Rerouting
Broken pipe repairs behind walls, elbow replacements, and drywall access for leak isolation.
Hero Club Membership
Annual subscription plan offering priority scheduling, reduced service rates, and discounted diagnostic fees.
Commercial Plumbing
Drain cleaning and emergency service for businesses, restaurants, and commercial facilities.