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About D & B Appliance Repair
D and B Appliance Repair maintains a perfect 5.0-star rating across twelve homeowner reviews in San Diego. This independent appliance repair service handles residential jobs throughout the city, including neighborhoods such as North Park, Hillcrest, and Mission Valley. Reviewers consistently describe the team as professional, knowledgeable, and genuinely invested in solving problems efficiently. The company operates through a single office contact person who schedules appointments and communicates with customers, while skilled technicians complete the on-site repair work.
What distinguishes this company from typical appliance repair shops is their commitment to transparent, cost-conscious service. Multiple reviewers note that technicians helped them avoid unnecessary service calls by diagnosing issues over the phone, saving hundreds of dollars in trip charges. When a repair is needed, the team provides honest assessments and suggests the most economical solutions, even when that means recommending a manufacturer recall program instead of their own service. This approach reflects a business model built on customer education rather than maximizing invoice amounts.
Customer scenarios from reviews reveal the practical responsiveness residents value. One homeowner woke to a leaking freezer and had a technician on-site by lunch the same day. Another described a dishwasher leak that required immediate attention, resolved by a technician named Frank. A third reviewer detailed how the team identified a refrigerator problem stemmed from a manufacturer recall rather than a repairable component, directing the customer to contact the brand directly. Technicians Mario and Frank have been specifically named in reviews for their repair competence.
What Customers Say
Twelve five-star reviews highlight honest assessments and cost-saving troubleshooting. Four reviewers explicitly mention receiving phone-based diagnoses that prevented unnecessary service visits, while two named technicians, Frank and Mario, for specific repair scenarios.
Services
Refrigerator Repair
Fixes cooling issues, ice maker failures, water leaks, and compressor problems in residential refrigerators.
Dishwasher Repair
Resolves drainage problems, leaks, and mechanical failures in dishwasher units.
Dryer Repair
Diagnoses heating failures, drum malfunctions, and electrical issues in gas and electric dryers.
Stove and Range Repair
Addresses burner ignition problems, temperature inconsistencies, and oven thermostat issues.
Freezer Repair
Fixes cooling losses, frost buildup, and refrigeration leaks in standalone and refrigerator-freezer combinations.
Ice Maker Repair
Troubleshoots ice production failures, dispenser jams, and water supply issues in built-in ice makers.
Phone-Based Troubleshooting
Provides diagnostic guidance over the phone to determine if an in-person service call is necessary.