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About Acc Appliance Repair
Acc Appliance Repair operates as an appliance repair service in San Francisco, California, holding a 4.3-star rating across six verified customer reviews. The business responds to service calls throughout the Bay Area, assisting homeowners with malfunctioning refrigerators, dryers, freezers, and other household appliances. Multiple reviewers specifically commend the technician for maintaining COVID-19 safety protocols, including wearing masks, using shoe covers, and sanitizing work surfaces before and after service appointments. This attention to safety reassures customers concerned about in-home service during ongoing health considerations.
What distinguishes this repair service is the technician's commitment to transparency and follow-through, even when facing challenging circumstances. One reviewer detailed how the technician continued assisting with warranty documentation and part availability questions despite being busy with other jobs. The service emphasizes clear communication about repair feasibility, with the technician taking time to explain diagnostic findings and confirm whether replacement parts remain accessible for older appliance models.
Customers consistently highlight specific positive experiences, including same-day response times and on-time arrivals for scheduled appointments. One reviewer described a freezer repair where the technician explained each step of the diagnostic process, while another appreciated that the same technician returned to address a dryer issue despite the appliance being nearly two decades old. The transparency around parts availability and honest assessments of repair viability resonate throughout the positive feedback, though one reviewer did describe a contentious interaction regarding parking at the service location that resulted in the appointment ending prematurely.
What Customers Say
Five of six reviewers awarded perfect 5-star ratings, with customers specifically praising the technician's on-time arrivals, transparent communication about parts availability, and thorough explanations of repair processes. The single 1-star review cited a parking dispute that caused the appointment to end without service being performed.
Services
Freezer Repair
Diagnoses and fixes freezer cooling issues, with one reviewer noting on-time arrival and step-by-step explanation of the repair.
Dryer Repair
Addresses dryer malfunctions including error codes and mechanical failures on units dating back nearly two decades.
Refrigerator Repair
Service for household refrigerators experiencing cooling or mechanical problems.
Parts Availability Verification
Checks with distributors to confirm whether replacement parts remain available for older appliance models.
In-Home Diagnostic Services
Technician arrives at your home to assess appliance issues and provides honest repair feasibility assessments.