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About Elephant Air
Elephant Air operates as an air conditioning contractor serving San Francisco, California with a 2.5-star average rating drawn from 11 customer reviews. The company handles residential heating and cooling systems, including gas furnace repairs and boiler/radiator installations. Reviewers indicate the business accepts assignments through home warranty providers, with customers reporting experiences spanning routine maintenance calls to more complex system diagnostics.
Website content for this business appears disconnected from HVAC services, which limits insight into specific brand partnerships, certifications, or service guarantees. Customer reviews mention work on zone valve replacements and AC diagnostics, suggesting capability in both heating and cooling system repairs. The nature of the reviews suggests experience with older residential systems featuring modified wiring configurations.
Named technician Ken receives consistent mention across multiple positive reviews, with one reviewer describing his patience during a challenging zone valve replacement that required troubleshooting non-standard 3-wire modifications. Another customer credits Ken with getting their AC operational within an hour during a warm spell. Negative reviews cite missed appointments, communication failures regarding scheduling windows, and unresolved issues with HVAC problems that reportedly worsened after attempted repairs.
What Customers Say
3 of 11 reviews specifically praise technician Ken's diagnostic skill and patience, while 2 reviews describe significant service failures including missed appointments and unresolved problems. Positive reviews cite same-day response and efficient repairs; negative reviews cite communication breakdowns and incomplete work.
Services
AC Repair & Maintenance
Diagnostic and repair services for residential air conditioning systems, including same-day emergency calls.
Furnace Repair
Gas furnace diagnostics and repair, with reviewers noting warranty assignment work.
Heating System Service
Boiler and radiator system maintenance, including zone valve replacement and troubleshooting.
System Diagnostics
Troubleshooting complex heating and cooling issues, particularly on modified or older systems.
Emergency HVAC Service
Same-day service availability noted by reviewers for urgent heating and cooling needs.