Lutz Plumbing Inc

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About Lutz Plumbing Inc
Lutz Plumbing Inc operates from 3123 17th Street in San Francisco, holding a California contractor license #503971 and maintaining a 4.9-star average across 120 reviews. Founded in 1929, the company has served Bay Area families for nearly a century, currently owned by the Hotarek family since 1982. The business serves San Francisco proper, plus Oakland, Berkeley, Alameda, and the broader Peninsula, Marin, and East Bay regions. Standard hours run Monday through Friday, 8:00 AM to 4:30 PM, with after-hours emergency callback available.
What distinguishes Lutz Plumbing is their TOTO NEOREST smart toilet authorization, making them one of the few San Francisco-area plumbers factory-trained for luxury smart toilet installations. Their four-generation craftsmanship spans everything from century-old Victorian sewer repairs to modern tankless water heater retrofits, with seismic strap installation included on permitted installs. The company stocks service trucks across four San Francisco zones for rapid emergency dispatch, and they maintain camera inspection capability for drain cleaning and sewer line diagnostics.
Reviewers consistently highlight specific team members: Edwin earned praise for checking additional issues during a toilet repair without making the homeowner feel taken advantage of, while Sean and Jimmy installed a water filtration unit with creative cost-minimization ideas. One reviewer described a holiday-weekend boiler issue where the owner personally called, visited the site, and followed up until resolution, a level of accountability that echoes across their five-star reviews.
What Customers Say
120 reviews averaging 4.9 stars, with named technicians Edwin, Sean, Jimmy, Julian, and Phil appearing across positive feedback; reviewers consistently praise transparency, follow-through, and willingness to address additional issues during service calls.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| SaturdayToday | Closed |
Services
Emergency Plumbing
After-hours dispatch for burst pipes, floods, and sewer backups with priority callback.
Water Heater Repair & Replacement
Tank, tankless, and heat pump units with permitted, seismic-strapped installations.
Drain Cleaning & Hydro Jetting
Kitchen clogs to main sewer lines, includes camera inspection.
Sewer Line Repair & Replacement
Excavation replacement, camera diagnosis, and side sewer compliance reports.
TOTO NEOREST Smart Toilet Installation
Factory-trained ASR credentialed installation of TOTO's luxury smart toilets.
Bathroom & Kitchen Remodeling
Full remodels from leaking faucets to complete repipes of century-old Victorians.
Emergency Heating & HVAC Services
After-hours dispatch when heating systems fail, with master technicians available.