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Claim Your Free PageAbout Alton Inc
Alton Inc operates as an HVAC contractor serving San Jose, California, with a current rating of 3.1 stars derived from 8 customer reviews. The business provides heating, ventilation, and air conditioning services to residential and light commercial customers throughout the greater San Jose metro area. While the company maintains an established local presence, specific details regarding licensing credentials or years in operation are not publicly documented in verifiable business records.
Customer feedback reveals significant variance in service delivery and client communication. Several reviewers acknowledge competent technical work, particularly referencing successful repairs on aging heating systems and longer-term relationships spanning fifteen years or more. One customer specifically credits Mike Alton with reviving a difficult heating system and providing follow-up communication. However, multiple negative reviews document persistent challenges with phone responsiveness, including non-returned calls spanning several days and reported no-show appointments.
Recent testimonial accounts describe concerning service gaps. One homeowner recounts a four-day period attempting to schedule a heater repair, ultimately receiving no callback or arrival despite verbal confirmation. Another reviewer reports similar difficulties reaching the office over an extended timeframe. These communication issues appear prominently in lower-star ratings, suggesting operational inconsistencies that prospective customers may wish to discuss during initial contact.
What Customers Say
Three of seven reviewers praise technical competency and long-term relationships, while four citing phone responsiveness failures including multi-day callback delays and no-show appointments. Positive reviews reference specific technician Mike Alton by name and note successful repairs on older systems.
Services
Heating System Repair
Diagnostic and repair services for furnaces, heat pumps, and older heating equipment. Multiple reviews reference successful repairs on aging systems.
Air Conditioning Installation
New AC and mini-split system installations. Fujitsu systems have been installed for San Jose residential customers.
Furnace Maintenance
Routine maintenance and tune-up services for residential heating systems. Long-term customers report ongoing service relationships.
System Diagnostics
Technical assessment services identifying equipment problems. Skilled technicians have identified issues other contractors missed.
Emergency HVAC Repairs
Urgent repair services for system failures. One reviewer noted same-day technician response during heating emergencies.