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Claim This BusinessAbout Brother's Plumbing
Brother's Plumbing operates as a licensed plumbing contractor serving Los Altos and surrounding Santa Clara County communities with a strong 4.6-star average drawn from 34 verified customer reviews. The company specializes in drain and sewer solutions, handling everything from routine clogs to complete sewer line replacements, and maintains a presence at losaltosplumbing.pro for service scheduling.
What distinguishes Brother's Plumbing is their methodical approach to diagnosing hidden pipe problems. Rather than relying solely on traditional rooter methods, their technicians deploy sewer camera inspection technology to precisely locate blockages before recommending invasive repairs. This camera-first methodology helps customers understand exactly what's happening beneath their floors, allowing informed decisions rather than guesswork. The team also handles water heater installations and leak detection services.
Reviewers consistently highlight specific team members who managed their plumbing emergencies. Shannon Townsend recounted how Derek arrived to address a floor drain backup, then Frederick conducted a camera inspection discovering two major blockages that led to a full sewer line replacement. Colin Price mentioned Frederick returning for subsequent repairs including a water heater replacement and shower valve fix, praising the technician's skill and efficiency. Both reviewers emphasized the team's respectful treatment of homes during messy pipe work.
What Customers Say
Twenty of 34 reviewers award five stars, with three mentioning specific technicians (Derek, Frederick, Jared) by name. Positive reviews cite transparent pricing and respectful home treatment, while negative feedback centers on cost rather than quality of work.
Services
Drain Cleaning & Rooter Service
Clears clogs from kitchen, bathroom, and floor drains using professional equipment instead of temporary fixes.
Sewer Camera Inspection
Video inspection locates blockages precisely so homeowners see exactly what the technician recommends repairing.
Sewer Line Replacement
Full line replacement for severely damaged or root-intruded sewer pipes, including inside and outside work.
Toilet Repair & Installation
Clears clogged toilets and installs new toilets, addressing overflow issues and flush problems.
Water Heater Services
Installs hot water heaters and connects pipeline connections for residential hot water systems.
Leak Detection & Repair
Identifies and repairs home leaks including water line breaks and faucet or shower valve failures.