City Master Appliance Repair

Appliance repair service
4.9(60 reviews)
City Master Appliance Repair

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About City Master Appliance Repair

City Master Appliance Repair operates as an appliance specialist serving San Jose homeowners across neighborhoods including Berryessa, Evergreen, and Cambium Park. With a near-perfect 4.9-star average drawn from 60 client reviews, the company has built a reputation for diagnosing and resolving complex issues spanning multiple appliance categories. Technicians here handle air conditioning units, refrigerators, gas ranges, wall microwaves, ovens, and ventilation hoods, a particularly valuable capability given how many competing services exclude microwaves from their offerings.

What distinguishes this team is the combination of technical breadth and genuine transparency. Customer feedback consistently highlights how Lev explained root causes rather than simply performing repairs, walking clients through why each problem occurred. The team also demonstrated willingness to address incidental issues they noticed during service, at no extra charge, one reviewer noted Lev cleared a refrigerator clogged with dust after completing paid work. Another reviewer contrasted their experience against large retailers like Sears, noting City Master could send someone the same day when major chains had multi-day backlogs.

Customer narratives reveal specific scenarios worth knowing about. During a heat wave, the team arrived same-day for a broken refrigerator. For a household moving into a property with three broken Thermador appliances, a gas range, wall microwave, and oven, the technician made multiple trips to complete the work, never missing an appointed time. Reviewers repeatedly use words like honest, thorough, and reliable to describe their experience.

What Customers Say

All six visible reviewers award five stars, with five mentioning Lev by name as the responding technician. Three reviewers specifically note same-day or rapid turnaround availability, contrasting City Master against larger competitors with longer wait times. Pricing appears twice, described as reasonable and competitive, with no negative comments about cost.

Services & Details

Service options

Online estimates

Offerings

Repair services

Payments

NFC mobile payments

Frequently Asked Questions