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About Moore Mechanical
Moore Mechanical maintains a 4.9-star rating across 1,143 reviews, positioning the company among the most reviewed HVAC contractors serving San Jose and the broader East Bay region. Operating from Dublin, California, the company provides heating, cooling, and indoor air quality solutions to homeowners throughout Alameda and Contra Costa Counties, including Concord, Richmond, Antioch, Walnut Creek, Oakland, Fremont, Berkeley, and Hayward. All service technicians hold NATE certifications, and the business maintains Better Business Bureau accreditation alongside Diamond Certified status for excellence.
The company distinguishes itself as a Lennox Premier Dealer, supplying equipment from a manufacturer recognized for energy-efficient residential systems. This dealer status grants access to exclusive product lines and factory-backed warranties not available through standard HVAC retailers. Their service portfolio extends beyond traditional heating and cooling to encompass whole-house fan installations, ductless mini-split systems, and comprehensive indoor air quality solutions including dehumidifiers, humidifiers, and duct sealing. Technicians also handle thermostat installations and replacements, enabling homeowners to integrate smart temperature controls with existing or newly installed equipment.
Customer reviews document specific technicians handling varied scenarios. One reviewer describes Thinh Nguyen discovering previously improper installations during a maintenance visit and correcting those issues. Another notes Isaac explaining upgrade recommendations in understandable terms during scheduled maintenance work. A third review mentions Anthony identifying internal mold during a routine visit and recommending system replacement. Multiple reviewers describe technicians arriving on time with advance notification, presenting repair alternatives, and explaining technical details without jargon.
What Customers Say
Overwhelmingly positive sentiment with 5 of 6 sampled reviewers awarding five stars. Technicians named in reviews (Thinh, Isaac, Anthony, Kevin Bradley, David, Byron) receive consistent praise for communication, punctuality, and explanatory approach. The single three-star review documents a property damage incident during service that the company committed to remediate at no cost.
Services
AC Repair & Installation
Diagnostic services, compressor replacement, refrigerant recharge, and new system installation from Lennox and heat pump manufacturers.
Heating & Furnace Services
Furnace repair, heating system installation, and maintenance for residential forced-air and heat pump configurations.
Heat Pump Systems
Ductless mini-split installation and repair, heat pump maintenance, and system replacement services.
Indoor Air Quality
Duct sealing, dehumidifier and humidifier installation, air duct repair, and whole-house fan setups.
Thermostat Services
Smart thermostat installation, programming setup, and integration with new or existing HVAC equipment.
Preventive Maintenance
Seasonal tune-ups, system inspections, filter replacement, and efficiency assessments.
Commercial HVAC
Heating and cooling services tailored for commercial properties and business facilities.