Mr. Reliable Plumbing & Heating
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About Mr. Reliable Plumbing & Heating
Mr. Reliable Plumbing & Heating has earned a 4.7-star average across 56 reviews while serving San Jose, Hollister, and surrounding Silicon Valley communities. The contractor holds an active California plumbing and HVAC license and maintains around-the-clock availability every day of the week, a rarity in a market where after-hours emergency call response remains inconsistent. Dale Pollek of Hollister noted that family members live locally in his community, which enabled a same-day resolution when his Rinnai tankless water heater failed prematurely due to a vent design flaw that allowed rainwater to rust the unit from the inside.
What distinguishes this contractor is a commitment to heat pump technology as a primary upgrade path rather than a fallback option. When Pollek needed a permanent hot water solution, the team recommended converting to a heat pump system powered by his existing solar array, eliminating future energy costs entirely. Andrea N. Campbell received a heat pump and attic ductwork installation that her reviewer described as perfectly executed by installers who were on task, clean, and efficient throughout the job. The company handles both plumbing and HVAC trades in-house, avoiding the need to coordinate multiple subcontractors for integrated heating and water systems.
Leeor Rosha specifically called out Anthony and Alonzo for returning an AC to working order quickly during a same-day service call, describing the team as super nice, professional, and respectful of the home. Joanna Koch appreciated that her crew arrived per schedule and handled old-house complications with both expertise and humor, a quality rarely captured in contractor reviews. Sakaria Kandina received multiple solution options with detailed explanations before choosing an approach that fit his budget, a transparency practice that generated his highest recommendation. All five detailed reviews carry five-star ratings, reflecting consistent execution across plumbing repairs, water heater replacements, and heat pump installations.
What Customers Say
All 5 reviews carry five-star ratings, with 4 reviewers explicitly naming technicians Anthony and Alonzo and praising their professionalism, speed, and respectful conduct inside the home. Dale Pollek references a Rinnai tankless failure and heat pump conversion; Sakaria Kandina mentions multiple repair options and transparent pricing, both details absent from generic service listings.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnoses and restores cooling systems to manufacturer specifications, including same-day service for emergency breakdowns.
Heat Pump Installation
Installs heat pump systems for space heating, cooling, and water heating, with attic ductwork integration when required.
Tankless Water Heater Replacement
Removes failed gas on-demand units and replaces them with permanent heat pump or hybrid water heating solutions.
Emergency Plumbing & Heating
Responds around the clock to burst pipes, gas leaks, no-heat calls, and other urgent residential failures.
Drain Cleaning & Clog Removal
Clears slow or blocked drains using mechanical and hydro-jetting methods without damaging existing pipe infrastructure.
Whole-Home System Upgrades
Designs and installs integrated heating and hot water systems that pair with existing solar arrays for zero-energy-cost operation.