R&R Refrigeration & Air Conditioning, Inc.

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About R&R Refrigeration & Air Conditioning, Inc.
R&R Refrigeration & Air Conditioning, Inc. operates as a full-spectrum HVAC and commercial refrigeration contractor based in San Jose, California. With a near-perfect 4.9-star average drawn from 148 client reviews, the company maintains around-the-clock availability including weekends and holidays. Their service catalog spans residential air conditioning and heating systems alongside specialized commercial refrigeration infrastructure, including walk-in coolers, reach-in units, ice machines, and custom refrigeration controls. The company holds a California contractor license and primarily serves commercial clients such as school districts and manufacturing facilities, while also handling residential cooling needs. Service requests are answered through their 24/7 emergency line at (408) 297-0383. The company maintains active community involvement and careers recruitment pages on their website, indicating sustained operational capacity and ongoing staffing needs.
What distinguishes R&R from neighboring contractors is their dual expertise in both traditional HVAC comfort systems and precision commercial refrigeration equipment that most residential-focused companies never encounter. Their website showcases specialized capabilities in chillers, rooftop HVAC units, and commercial HVAC design, suggesting engineering-level project capacity. Preventive maintenance programs are offered across their equipment categories, helping clients avoid the kind of catastrophic failures that disrupt operations. Several reviewers specifically noted the company's willingness to diagnose problems originating outside the immediate equipment they were contracted to service, a diagnostic thoroughness that saved commercial clients significant downtime.
Customer stories from verified reviews highlight technician Jose, who diagnosed and repaired a Traulsen commercial refrigerator for one San Jose household with transparent cost estimates delivered before work began. Commercial clients repeatedly referenced technician David, who identified that a half-million-dollar industrial chiller issue actually originated from a 5-axis CNC machine, demonstrating persistence beyond the scope some contractors would accept. Reviewer Kevin Sleeper described an eight-year relationship with the company, noting they respond to weekend calls and provide realistic repair timelines upfront. School district facility manager Joseph Pollifrone cited ongoing reliability over two years of full-service maintenance contracts, describing Mary as a primary contact coordinating service teams.
What Customers Say
All five-star reviews praise the team's diagnostic skill and honest assessments. Five of five commercial-focused reviewers note emergency responsiveness, with two specifying weekend availability and real-time repair timeline communication. No negative reviews were present among the sampled twelve reviews.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Air Conditioning Repair & Installation
Residential and light commercial AC diagnostic, repair, and new installation services across all major brands.
Heating Repair, Installation & Maintenance
Furnace and heating system tune-ups, repairs, replacements, and ongoing maintenance programs.
Commercial Refrigeration Systems
Walk-in coolers, reach-in coolers, ice machines, and custom refrigeration control systems for commercial food service and industrial clients.
Chiller & Rooftop HVAC Units
Specialized repair and design services for commercial chiller systems and rooftop packaged HVAC units common in larger commercial buildings.
Commercial HVAC Design & Controls
Engineering-level HVAC design services including building automation and refrigeration control system integration.
Preventative Maintenance Programs
Scheduled maintenance agreements designed to prevent equipment failures before they disrupt commercial operations.