Sears Appliance Repair

Sears Appliance Repair operates as an appliance repair service located in San Jose, California, holding a 4.6-star rating drawn from 248 customer reviews. The business maintains extended service hours from 4 AM to 8 PM daily, providing coverage across the San Jose metropolitan area and surrounding communities. Customers can reach the team directly at (408) 606-2987 for appointment scheduling. The service portfolio focuses on major household appliances including dishwashers and refrigerators, with technicians capable of diagnosing issues, ordering necessary parts, and completing repairs across multiple service visits when required.

Based on customer feedback, the service model emphasizes direct technician-to-customer communication during appointments, with reviewers noting that staff take time to explain identified problems and discuss repair approaches. The business handles warranty-related repairs and works alongside external warranty providers to resolve covered claims. Service technicians arrive at scheduled times and complete repairs promptly once on-site, according to multiple five-star reviews describing straightforward scheduling processes with confirmation notifications sent ahead of appointments.

Reviewers specifically named technicians Lorenzo, Julio, and Chris, describing their approaches to different repair scenarios. Lorenzo worked on a dishwasher requiring multiple part orders, returning for a second appointment to complete the repair and restore functionality within 20 minutes of his follow-up visit. Julio provided skilled refrigerator service despite scheduling frustrations originating from the company's appointment management system. Technician Chris explained issues clearly to a customer and coordinated directly with their warranty provider to secure a covered solution. These named technicians represent the service team homeowners would likely interact with when booking appointments.