Ferguson Plumbing Supply
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Claim This BusinessAbout Ferguson Plumbing Supply
Ferguson Plumbing Supply has served San Juan Capistrano, California, as a trusted plumbing supply destination for contractors and homeowners alike, earning a 4.7-star rating from 35 customer reviews. The store stocks an extensive range of plumbing fixtures, pipe fittings, and specialty hardware for both residential and commercial projects. Situated in South Orange County, the location caters to customers from Dana Point, San Clemente, and surrounding communities who seek contractor-grade materials unavailable at mass-market retailers. The weekday storefront operates from 6 AM to 4 PM, with limited Saturday morning hours until 11:30 AM.
Unlike standard home improvement centers, this Ferguson branch positions itself as a professional supply hub with staff capable of guiding customers through technical specifications. Notable expertise exists around tankless water heater systems, including the Navien 240A condensing unit praised by plumbers as premium equipment. The team handles specialized ordering for uncommon parts, reportedly sourcing items that bigger chains cannot accommodate. One reviewer explicitly contrasted the experience favorably against Lowe's and Home Depot, where staff offered no assistance selecting appropriate hardware for a toilet replacement.
What Customers Say
Of 35 reviews totaling 4.7 stars, five customers specifically highlighted individual staff members Bryce Robertson and Jeremy by name for exceptional service. Positive feedback emphasizes product knowledge, hands-on loading assistance, and post-purchase follow-up communication. The single one-star review cited dismissive behavior from a counter agent who refused to educate an unfamiliar customer about tankless water heater options, indicating inconsistent customer-facing experiences across staff members.
Working Hours
| Sunday | Closed |
| Monday | 6 AM–4 PM |
| Tuesday | 6 AM–4 PM |
| Wednesday | 6 AM–4 PM |
| ThursdayToday | 6 AM–4 PM |
| Friday | 6 AM–4 PM |
| Saturday | 7:30–11:30 AM |
Services
Water Heater Sales
Stocks conventional and tankless water heaters including Navien tankless units with staff capable of explaining condensing versus non-condensing models.
Specialized Fixture Replacement
Provides replacement toilets, faucets, and cracked tank components that big-box retailers struggle to source from inventory.
Bathroom Remodeling Supplies
Supports renovation projects with coordinated product selection guided by knowledgeable associates like Bryce Robertson.
Contractor-Grade Hardware
Offers commercial and professional-grade plumbing materials designed for licensed contractor use rather than entry-level homeowner projects.
Specialty Part Ordering
Locates and procures hard-to-find faucet parts and specialized components through direct supply chain access unavailable at retail chains.
Loading and Delivery Assistance
Staff reportedly helps load purchased water heaters and heavy equipment directly into customer vehicles.