American Refrigeration Supplies Inc (ARS)

American Refrigeration Supplies Inc (ARS) operates as a wholesale HVAC/R distributor from its San Leandro location, holding a 4-star rating from 4 customer reviews. Founded in Phoenix, Arizona in 1940, the company has grown to 33 branch locations across Arizona, California, Nevada, New Mexico, Texas, Utah, and Virginia. As a supplier targeting licensed contractors and qualified service technicians, ARS provides refrigeration, air conditioning, and heating parts, supplies, and equipment rather than direct-to-consumer installations. The San Leandro branch follows weekday hours from 7 AM to 5 PM, with weekend operations closed.

What distinguishes ARS in the competitive HVAC supply market is its combination of geographic reach and specialized wholesale focus. The company maintains an extensive online catalog featuring HVAC, refrigeration, controls and parts, filtration, food service, and tools and instruments categories. Their mission emphasizes delivering exceptional value through knowledgeable customer service teams and maintaining broad inventory of high-quality products at fair prices. This contractor-only distribution model ensures that purchased parts are intended for professional installation, a policy that occasionally creates friction with DIY homeowners.

Customer experiences at ARS reveal mixed interactions. One reviewer praised a staff member named Ken, describing him as the best, while another detailed a negative encounter where a staff member refused to sell a part because the customer was not the technician who would be installing it. This particular review described the staff interaction as rude and condescending, noting the customer felt disrespected during the visit. The contrasting experiences suggest that customer service quality may vary depending on the specific staff member and the nature of the inquiry.