Express

Express Heating and Air Conditioning holds a 4.3-star rating across 8 reviews in San Ramon, serving the broader Bay Area as a Carrier Factory Authorized Dealer. The company has maintained its Carrier FAD designation since 2012, meeting the manufacturer's standards for technical training and ongoing certification. This family owned business operates in both residential and commercial HVAC segments, offering service, repair, and installation work throughout the region.

What distinguishes Express Heating is their commitment to ongoing technician development. All service professionals carry NATE certification, and each technician completes at least 16 hours of Carrier-specific training annually. This continuous education requirement exceeds typical industry standards and reflects their status as a Carrier dealer holding the manufacturer's "Done. Right. Guaranteed." credential. The combination of formal certification and regular manufacturer training positions them to service Carrier equipment with documented expertise.

Reviewers specifically named technicians who handled their calls. Randy provided same-day cooling repair, earning praise for getting a customer "back to cooling fast" during a heat-related emergency. Eric replaced a heater blower at a reasonable price and solved a furnace problem that previous vendors could not diagnose. Another reviewer noted Eric Robinett arrived on time and provided a detailed quote before work began. These specific experiences highlight direct technician-to-customer interactions that reviewers found trustworthy.