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Claim This BusinessMoore Home Heating Cooling & Plumbing Services has been serving Santa Rosa area homeowners since the mid-1990s, building a reputation on reliable 24/7 availability and transparent pricing. The company holds state licensing and maintains an A+ rating with the local Better Business Bureau, while carrying nearly 2,000 verified customer reviews with an exceptional 4.8-star average. Their service fleet handles calls across Santa Rosa, Bodega Bay, and surrounding West Sonoma County communities, responding to both scheduled tune-ups and urgent after-hours calls.
What distinguishes Moore Home Services from neighboring contractors is their commitment to upfront options presentation. Homeowners routinely mention technicians who explained multiple repair paths before any work began, allowing informed decisions rather than surprise invoices. The company offers financing through credit-approved installment plans, and they actively honor veteran and senior discounts on new equipment installations. Their combined HVAC and plumbing capabilities mean a single service call can address multiple home systems, reducing the need for separate vendor coordination.
Customer stories trace directly to named technicians who arrived when promised. Alix and Richard Watson in Bodega Bay described Adrian arriving early within the scheduled window on a Saturday, then spending two hours thoroughly inspecting and documenting their heat pump system, far beyond previous service experiences across three decades of system ownership. Scott Hull Driver praised Sean and David for explaining a persisting problem without pressure, then later working with Michael and Edward on a new installation that followed a credit plan with veteran pricing. These specific team members appear repeatedly across reviews as the reason homeowners recommend thecompanyto neighbors.
Every reviewer awarded 5 stars, with 3 of 3 sampled reviews praising specific technicians by name. Customers cite same-day Saturday availability, veteran discount programs, and finance-approved credit plans as reasons for choosing Moore over prior providers. No negative reviews appear in the sampled data.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnose and repair heating systems, air conditioners, and heat pumps with options presented upfront before parts replacement.
Full inspection, cleaning, and documentation of heat pump systems, a specialty praised in Bodega Bay customer reviews.
Remove old units and install brand new systems including vent lining and complete job-site cleanup.
Address drain system leaks under kitchens and baths, combining HVAC and plumbing capabilities in one service call.
Around-the-clock availability for urgent after-hours calls, with same-day response for heat wave failures.
Credit-approved installment plans with veteran and senior pricing discounts on new equipment.