Legato Plumbing

Legato Plumbing serves Sausalito and surrounding Marin County as a dedicated plumber with a perfect 5.0-star rating across 61 customer reviews. The business operates Monday through Wednesday and Thursday from 7 AM to 10 PM, with Sunday availability and Friday and Saturday closures. Reviewers consistently describe Tom as the primary technician, praising his professionalism, clear communication, and willingness to explain repairs in detail before beginning work.

What distinguishes Legato Plumbing from competitors is their methodical approach to diagnosing complex problems. Multiple reviewers mention Tom using camera technology to assess pipe conditions internally, providing visual evidence of issues rather than guessing. He documents findings with video recordings, which customers have used to share results with landlords who could not be present. One reviewer specifically noted Tom's careful attention to cleanliness throughout jobs, protecting floors and surfaces while working.

Customer stories from reviews reveal Tom's ability to solve challenging problems other plumbers could not handle. One homeowner described a pipe clog located over 35 feet from kitchen pipes with multiple elbows, requiring different snakes and significant expertise. Another reviewer needed gas and water shutoff valves installed to meet insurance requirements on short notice. Reviewers repeatedly mention Tom provides detailed upfront estimates and stands behind his work, ensuring customers understand exactly what repairs require and why.