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Claim This BusinessRooter Hero Plumbing & Air has maintained a presence in Simi Valley and the broader California region for over 90 years. As a licensed and insured plumbing company, the business operates 24 hours a day, seven days a week, including weekends and holidays, ensuring that residents never face a plumbing emergency without options. The company holds a 4.9-star rating drawn from 595 client reviews, with technicians certified to handle everything from routine drain cleaning to complex sewer line replacements. Beyond Simi Valley, service extends to Santa Clarita and surrounding communities throughout Southern California.
What distinguishes Rooter Hero from competitors is their commitment to transparent, no-surprise service. The company guarantees dispatch of a certified plumber within one hour of your call, and they do not charge a dispatch fee simply to assess your issue, a policy that saves homeowners from paying upfront costs when a problem cannot be resolved. Their Hero Club Membership Plans offer preventive maintenance options designed to catch small leaks before they become burst pipes, protecting property from the water damage that ranks among the most costly repairs in California homes. Friendly staff and upfront pricing complete a service model built around homeowner peace of mind.
Customer reviews name specific technicians who arrived at homes within the hour. Josh and Mike tackled a severely clogged kitchen sink drain, explaining every repair option before beginning work. When a Simi Valley homeowner accidentally flushed a ring down the toilet late at night, Jay Napoles reached the property within the hour, keeping the customer informed throughout the entire fix. Paul drove from Simi Valley to Santa Clarita to resolve a garden drain issue, providing a free estimate with no pressure and delivering the solution at an affordable, straightforward price.
All reviewer mentions of specific technicians, Josh, Mike, Jay Napoles, and Paul, receive 5-star ratings, with customers consistently praising clear communication and upfront option breakdowns. Emergency same-day arrival appears in multiple reviews, and negative feedback, when present, centers on pricing rather than service quality or technician skill.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
General plumbing repairs, pipe replacements, fixture installations, and new construction plumbing for residential and commercial properties.
Drain unclogging, sewer line inspection, camera diagnosis, and hydro-jetting services to clear blockages and prevent backup damage.
24/7 emergency response with one-hour dispatch guarantee for urgent issues like leaks, overflows, and burst pipes.
Heating and air conditioning maintenance, repair, and installation services complementing their core plumbing expertise.
Plumbing services tailored for businesses, including restaurants, offices, and retail spaces with higher usage demands.
Preventive maintenance memberships offering scheduled inspections, discounts, and priority scheduling to prevent costly emergency repairs.