Coast Appliance Parts Co

Coast Appliance Parts Co operates as a parts distributor serving South El Monte and the broader Los Angeles metropolitan area, including neighboring cities such as Fontana, Gardena, and Santa Ana. With a rating of 4.3 stars drawn from 126 customer reviews, the business has built a presence in the appliance parts market since 1958. The company specializes in supplying replacement components for major household appliances, covering categories ranging from dishwashers and refrigerators to washers, dryers, and microwave units. Their service model targets both individual homeowners undertaking DIY repairs and professional contractors seeking OEM components.

The business sets itself apart through its specialization in original equipment manufacturer parts, a distinction several reviewers note results in higher quality components compared to aftermarket alternatives. Coast Appliance Parts Co extends discount pricing structures specifically to property management companies, apartment owners, and builders, positioning itself as a resource for professionals managing multiple units or properties. The company maintains an online catalog enabling customers to search for parts by appliance model number, though as one reviewer notes, customers should have their appliance model information ready before visiting or calling.

Customer experiences reveal a mixed service landscape. Reviewers who came prepared with specific part numbers and clear requests report positive outcomes, with Omar Herrera noting friendly, knowledgeable staff who helped obtain parts for multiple appliances without delay. Chris Yan highlighted the quality advantage of OEM parts, stating they prove more durable than Amazon alternatives despite higher costs. However, multiple reviewers cite significant frustrations including inconsistent pricing between phone quotes and in-store prices, communication failures regarding order arrivals, and restrictive return policies that prevent opening boxes for inspection.