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About Pro Edge Services and Training, Inc
Pro Edge Services and Training, Inc has built a strong reputation across California's Central Valley, earning a 4.7-star rating from 159 customer reviews. This locally-operated HVAC contractor specializes in heating and cooling system repairs, maintenance, and installations for both residential and light commercial properties. The company employs certified technicians who diagnose and resolve equipment issues ranging from malfunctioning thermostats to complete system failures, serving homeowners throughout the region who need reliable climate control solutions.
Customer reviews consistently highlight the company's responsive approach to emergency calls and their technicians' willingness to work around demanding schedules. One reviewer noted Charles arranged a same-day visit when a heating issue arose, while another mentioned the team accommodated nap times for families with young children. The technicians take time to explain problems and answer questions, ensuring homeowners understand the repair process. While most reviews praise fair pricing and honest diagnostics, some customers have experienced communication delays during parts research, suggesting advance scheduling is advisable.
Named technicians appear frequently in positive reviews, with Charles receiving specific praise for sourcing hard-to-find parts and making Sunday calls to schedule follow-up service. John Wetenkamp's review describes a technician identifying a corroded sensor that other service calls had missed, highlighting diagnostic expertise. These specific encounters illustrate the company's capacity to solve non-obvious system failures rather than recommending premature replacements.
What Customers Say
159 reviews yield a 4.7-star average, with positive reviewers citing same-day service, weekend availability, and honest diagnostic work. Negative reviews focus on pricing transparency and delayed follow-up during parts research. Three of five detailed reviews specifically name technicians (Charles, Chuck) and describe concrete repair scenarios.
Services
Heating System Repair
Diagnosing and repairing furnaces, heat pumps, and heating components including sensors, ignitors, and thermostats.
Cooling System Service
AC repairs, refrigerant handling, and climate control restoration for residential and light commercial units.
Preventive Maintenance
System tune-ups, filter replacements, and inspections designed to extend equipment lifespan and improve efficiency.
Thermostat Diagnostics
Troubleshooting thermostat malfunctions including sensor issues and programming problems that affect heating cycles.
Emergency Repair Response
Same-day or next-day service for heating failures during cold weather and cooling emergencies during heat waves.
Parts Sourcing
Locating and installing obsolete or hard-to-find replacement components for older HVAC systems.