Norris Plumbing & Heating

Norris Plumbing & Heating is a licensed plumber serving Tahoe City, California and surrounding Lake Tahoe communities. With 8 customer reviews holding a 4-star average, this locally-operated business has built a steady reputation among residential property owners in the area. Owner Matt Norris handles service calls personally, and the company maintains standard weekday hours from 8 AM to 4:30 PM, closed on weekends.

What distinguishes Norris Plumbing & Heating is the owner's diagnostic approach and commitment to repair over replacement when feasible. Reviewer Jill Schott notes Matt was able to restore water heaters that other plumbers had insisted needed complete replacement, saving these customers the full cost of new unit installation. This repair-first philosophy appears throughout the feedback, with multiple reviewers noting fair pricing and reasonable billable hours rather than upselling unnecessary equipment.

Customer stories flesh out the company's strengths. Chad Sparks describes using Norris for numerous projects at a neglected Tahoe home, crediting Matt with saving "buckets of money" by fixing what could be salvaged versus replacing outright. Jim Hower needed urgent furnace service at a rental property and reports Matt arrived the very next day. The single 1-star review flags communication lapses, mentioning missed callbacks and difficulty reaching the office directly through an answering service.