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Claim This BusinessIntegrity Heating and Air serves residential and light commercial clients in Thousand Oaks and surrounding Ventura County communities including Westlake Village, Newbury Park, and Oak Park. The company operates with a perfect 5-star rating across 3 verified customer reviews, reflecting consistent quality work and transparent business practices. Luis, the primary technician, handles both heating and cooling systems with a focus on honest assessments and fair pricing.
The contractor distinguishes itself through transparent service practices and efficient project completion. Reviewers consistently note the lack of pressure tactics or unnecessary upselling, with Luis taking time to explain discovered problems and show homeowners exactly what needs attention. Same-day quote availability and work completion within the same week of initial contact demonstrates operational efficiency uncommon among area contractors.
Customer scenarios reveal hands-on problem-solving capabilities. Alma Hernandez's property required a quote that materialized the same day, with full work completed that same week. Morgan Alan's situation involved a failed AC system after a retirement referral, Luis accurately diagnosed the issue, avoided unnecessary repairs, and arrived when promised without delay. Kimberly Wright has maintained the relationship since 2023, indicating recurring trust in the company's ongoing maintenance and service quality.
All three reviewers award 5 stars, with each citing Luis as the technician. Common themes include same-day quotes, honest assessments without upselling, on-time arrival, and reasonable transparent pricing. Two reviewers specifically mention completing work within the same week of initial contact.
Diagnostic services to identify cooling system issues with honest explanations of necessary repairs.
furnace and heating equipment repairs for year-round home comfort.
Regular maintenance services for both cooling and heating systems to extend equipment life.
New HVAC system installation and equipment replacement for upgrading outdated systems.