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Claim This BusinessAbout Premium Air, Inc.
Premium Air, Inc. has maintained a presence in Thousand Oaks since 2019, delivering heating and cooling solutions to homeowners across Ventura and western Los Angeles counties. The contractor holds a 4.8-star average across 14 verified client reviews, with recent feedback pointing to strong diagnostic skills and thorough installation work. Operating hours run Monday through Friday from 7:00 AM to 5:00 PM, with Saturday availability from 8:00 AM to 2:00 PM, and emergency contact options for after-hours needs.
This contractor distinguishes itself through specialized indoor air quality solutions and consumer financing programs that ease the burden of major system replacements. Website offerings include heat pump installations, furnace repair, and dedicated indoor air quality systems, with Rheem equipment featured in recent replacement projects. The financing options provide qualified homeowners with flexible payment pathways for new installations that might otherwise be deferred.
Customer narratives from reviewer accounts highlight specific technicians and scenarios that demonstrate the company's service approach. Patricia Kaneko's review details a two-day installation where technicians Mike and Miguel navigated a complex lift, carrying heavy units up 16 steps and into an attic via ladder, while maintaining a clean worksite throughout. Jason Campbell's review mentions a same-day Rheem installation with rapid turnaround. Reviewer Eva P specifically notes the team's responsiveness and suggests ongoing maintenance engagement as a client priority.
What Customers Say
Four of seven reviewers explicitly name technicians (Mike, Miguel, David), indicating repeated client relationships and staff continuity. Five-star reviews uniformly cite professional conduct and thorough explanations, while the lone four-star review flags early arrival timing rather than work quality. No reviews mention pricing concerns, and the strongest sentiment clusters around installation competence and cleanup.
Services
AC Repair & Maintenance
Diagnostic services, refrigerant handling, and tune-ups for aging air conditioning systems.
Furnace Installation & Repair
Heating unit replacement, ignition system repair, and annual heating maintenance.
Heat Pump Systems
Installation and service for heat pump equipment offering combined heating and cooling functions.
Indoor Air Quality
Air purification solutions and ventilation improvements to address home air quality concerns.
New System Installation
Complete replacement of aging AC and furnace units, including old system removal and new equipment setup.
Emergency Service
After-hours availability for urgent heating and cooling failures requiring immediate attention.