Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessTrue Home Heating & Air Repair has served Thousand Oaks families as a locally owned climate control contractor, operating from a central location on E Avenida De Los Arboles in the heart of the city. The company holds NATE certification for professional HVAC competency and maintains EPA Lead-Safe certification alongside BBB Accreditation, confirming their standing with the Better Business Bureau. Their 24/7 availability ensures residents throughout Thousand Oaks and the surrounding neighborhoods, including Westlake Village, have access to emergency heating and cooling support whenever weather demands it, whether facing a summer heat wave or an unexpected winter cold snap.
What distinguishes this contractor is their commitment to transparent diagnostics and fair pricing, framed as the True Home promise on their website. The company emphasizes honest assessments before proposing repairs rather than recommending unnecessary work. Their Energy Star partnership positions them to assist homeowners pursuing energy efficiency upgrades that may qualify for utility rebates, while their NATE-certified technicians bring standardized professional training to every service call. This focus on integrity and technical certification differentiates them from contractors who lack third-party verification of their skills.
Homeowners who called during extreme weather conditions report technicians arrived the same day to diagnose system failures that left other contractors stumped. One reviewer described calling on a triple-digit August afternoon when their AC failed entirely, and a technician completed the repair the same day, critical in Thousand Oaks summers. These scenarios highlight why the company markets around-the-clock availability as a core service feature for families who cannot wait for comfort restoration.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnose and repair cooling system failures including refrigerant issues, electrical problems, and compressor faults. Seasonal tune-ups maintain performance.
New air conditioning system installation with professional sizing and permitting for optimal cooling in Thousand Oaks homes.
Resolve heating system malfunctions including ignition problems, thermostat issues, and airflow deficiencies for reliable winter warmth.
New heating system installation designed for Ventura County climate needs with professional permitting and setup.
Honest system assessments using professional diagnostics to identify root causes before recommending repairs or replacement.
Round-the-clock availability for heating and cooling emergencies, including same-day response during extreme weather events.