Second Home Care
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About Second Home Care
Second Home Care maintains a perfect 5-star rating across 14 client reviews while serving property owners in Truckee, California, Incline Village, Nevada, and Kona, Hawaii. The company specializes in managing second homes and vacation properties, offering recurring house cleaning, routine maintenance oversight, and turnkey coordination for owners who live elsewhere. Property managers in mountain communities frequently describe the challenges of maintaining distant residences, and Second Home Care positions itself as the on-site solution for absent homeowners who need reliable oversight between visits.
What distinguishes Second Home Care is their willingness to handle situations that fall outside standard house cleaning. One reviewer described a bear invasion that required not just thorough cleaning but also structural inspection and carpet restoration, services the company coordinated without requiring the homeowner to arrange separate contractors. The team also maintains relationships with local repair professionals, and reviewers specifically mentioned furnace repair coordination during a holiday weekend. This suggests the business operates more as a comprehensive property management service rather than a purely cleaning operation.
Reviewers specifically mentioned the owner and team members responding to emergency situations. One client described the team arriving within hours on the day before Thanksgiving when a renter reported a furnace blowing cold air, with the company sourcing repair technicians and following up with offers of space heaters. Another reviewer detailed a bear invasion scenario where the company sent cleaning crew, an inspector, and the owner within 24 hours, maintaining photo updates and phone contact throughout the week. These accounts describe proactive, hands-on management rather than passive cleaning service.
What Customers Say
All 14 reviews award 5 stars, with multiple reviewers emphasizing the company's responsiveness to emergency situations and their role as a one-stop coordination point for second home maintenance.
Services
House Cleaning Services
Recurring and one-time house cleaning for second homes and vacation properties, including move-in and turn-over cleaning.
Property Management
Ongoing oversight of absentee owner properties, including regular inspections and maintenance coordination.
Emergency Cleanup Services
Response to unexpected property damage including wildlife intrusion, storm damage, or other urgent situations.
Turnkey Coordination
Single-point coordination for multiple service needs including cleaning, repairs, inspections, and vendor management.
HVAC and Mechanical Coordination
Sourcing and coordinating furnace, heating, and cooling repairs through trusted local contractors.
Post-Repair Restoration
Carpet cleaning and interior restoration following repairs or maintenance work.
Vendor Network Management
Relationships with local contractors and service providers for plumbing, electrical, and general repairs.