Collier Plumbing / Water heater Repair Experts

Collier Plumbing / Water Heater Repair Experts serves residential and light commercial customers in Upland, California, and surrounding communities. The business holds a 3.3-star rating compiled from 16 customer reviews, with operating hours Monday through Friday from 8:30 AM to 5:00 PM. The company focuses primarily on water heater installation and repair services, alongside general plumbing needs. Customers in the Inland Empire seeking water heater work can expect a local contractor with experience handling common residential water heating systems.

What distinguishes Collier Plumbing from standard plumbing shops is their emphasis on water heater specialization and mobile parts inventory. One reviewer noted technician Nick arrived with the necessary component on his truck, completing a water heater repair within 30 minutes without requiring a follow-up visit. This same-dayparts availability reduces downtime for homeowners facing water heating failures. The business appears to prioritize efficient turnaround on water heater work, though prospective clients should discuss specific brands and warranty options during initial consultation.

Customer experiences reveal varied service outcomes. Reviewer Don Atherton described a same-day technician visit where Nick offered thermostat adjustment before proceeding with a full replacement, completing the job in approximately 30 minutes. However, multiple negative reviews cite communication breakdowns: one customer described interactions with a manager named James as dismissive, while another detailed billing disputes involving a staff member named Norma and delayed invoice delivery. These contrasting experiences suggest service quality may depend on the specific technician assigned and the nature of the work performed.